Registration & Morning Hour

Chairwoman's Address

Ms. Amany Elmahy, Executive Officer, Misr Insurance Company

Innovate for Happy Customers

Combine the Digital Approach with the Human Touch

Customer Centric Digitalization

Mr. Mete AYDIN, Transformation Office Manager, Bupa Acıbadem Sigorta

Panel: Direct-to-Customer: Leveraging Digital Technologies and Platforms for Personalized Services

Panelists:
· Mr. Vivek Bhalla, Co-Founder, IntelPeek

Networking Coffee Break

Panel: Innovate for the Next Generation Customers: How to Make Insurance Attractive to the Millennials and Gen Z

Moderator:
· Mr. Renjit Philip, Co-founder & Podcast Co-host, FS Brew

Panelists:
· Mr. Hasheer P. Kottal, Senior Vice President, Bancassurance, Mashreq Bank
· Ms. Ragheda El Khoury, Head of Operations, Customer Journey and Legal, United Fidelity Insurance

Digital and New Claims

Innovation- Better Way ahead for Reshaping and Performing Reinsurance Underwriting & Claims

Ms. Amany Elmahy, Executive Officer, Misr Insurance Company

Innovating in Fraud and Claims-Demo 1

Mr. Korhan Kuyu, Deputy Chief Executive & Chief Information Officer, Anadolu Sigorta
Mr. Vedat Güneş, Head of Data & Digital Solutions, Anadolu Sigorta

Panel: How Instant Payments will Change Insurance?

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Happy Luncheon

Chairwoman's Address

Ms. Amany Elmahy, Executive Officer, Misr Insurance Company

The Ever-Changing Motor Insurance

Data, AI and Telematics in Insurance to Build New Operating Models in Motor Insurance

Digital Innovation in Motor Insurance-Demo 1

Digital Innovation in Motor Insurance-Demo 2

Digital Innovation in Motor Insurance-Demo 3

Panel: Insuring the Ever-changing Mobility Industry: the Future of Motor Insurance

Panelists:
Mr. Raef Hassieb, Chief Marketing & Business Development Officer, Misr Insurance

Networking Coffee Break

The Future of General Insurance

Digital and Big Trends in General Insurance Industry

Digital Innovation in General Insurance-Demo 1

Panel: The Innovation and Development of Cyber Insurance Products

Panel: Bridging the Protection Gaps: Insuring the Uninsurables and Emerging Risks

Closing Remark of Day 2