- Agenda -


Walk Together not Walk Alone

· To expand your connections with more than 1200+ international, regional, and local executives, entrepreneurs, and innovators in the MENA region.· To meet with 700+ decision makers of insurers from 50+ countries.· To Broaden your professional horizons by interacting with diversified experts and fellows.

Meet and Talk with the Top Minds

· To meet and talk with 200+ CXOs from Insurers· To connect with 70%+ management level attendees

Learn from the Best to be the Best

· To explore the new trends, future possibilities and best solutions in digital insurance· To hear from global and regional pioneers and leading digital insurance players· To learn the best digital transformation practices and the valuable lessons

Not just Talk but can Do

· Many real world digital transformation stories of insurers to be shared.· The digital insurance knowledge, first-hand information, successful use cases, and valuable ideas can be taken to your office and put into effective actions.


08:00-09:00

Registration & Morning Hour

09:00-09:10

Opening Address by Digital Insurance

09:10-09:20

Welcome Address & Chairman's Address

Navigate the Digital Future

The Shifting Digital Landscape

09:20-09:50

Panel: Accelerate Digitalization in MENA: Creating an Enabling and Impactful Innovation Environment for Digital Transformation in Insurance

09:50-10:20

Panel: Future of Insurance: What are the Key Trends in Light of New Technologies?

10:20-10:50

The CEO Panel: How to Unlock the Most Value from Your Digital Transformation

10:50-11:20

Networking Coffee Break

11:20-11:50

The CIO/CDO/CTO Panel: How Insurers can Keep up with Accelerated Digital Changes through Continuous Innovation?

11:50-12:20

Uncovering the Operational Piorities in the New Era of Insurance Digital Transition

Kept, not Available
12:20-12:50

Climate Change and ESG: a Roadmap for Sustainable Insurance Powered by Technology

Kept, not Available
12:50-14:00

Networking Luncheon*

Growing Urgency for Change

14:00-14:05

Chairman's Address

14:05-14:35

Reboot the Digital Insurance Business Model

Kept, not Available
14:35-15:05

Deploying Impactful Technology for Insurance

Kept, not Available
15:05-15:35

Digital by Default: Transforming to a Digital Native Business in Insurance

Kept, not Available
15:35-16:05

Panel: From Strategy to Execution: Effective Change Management to Drive Digital Transformation in Insurance

16:05-16:35

Networking Coffee Break

16:35-17:05

Panel: The Legacy Dilemma: should Insurers Upgrade to Digital with or without the Legacy Systems?

17:05-17:35

Panel: Operational Agility: Accelerating Agile Operation in Insurance through Digital Transformation

17:35-18:05

Panel: The Future of Workforce in Insurance: Tech, Culture, and Capabilities in Transformation

18:05-18:10

Closing Remark of Day 1


10:50-12:50

Workshop-TBA

12:50-14:00

Networking Luncheon*

Learn from the Best

The Digital Stories

14:00-14:05

Chairman's Address

14:05-14:35

Our Journey to be Digital: Story 1

14:35-15:05

Our Journey to be Digital: Story 2

15:05-15:35

Our Journey to be Digital: Story 3

15:35-16:05

Networking Coffee Break

16:05-16:35

Our Journey to be Digital: Story 4

16:35-17:05

Our Journey to be Digital: Story 5

17:05-17:35

Our Journey to be Digital: Story 6

17:35-18:05

Leaders' Group: Navigating the Journey to be Digital: Discover the key receipe for success, understand the common pitfalls, and unlock the potential of digitalization for your organisation

18:05-18:10

Closing Remark of Day 1


08:00-09:00

Registration & Morning Hour

Data and GenAI

Evolving with GenAI

09:00-09:10

Chairman's Address

09:10-09:40

GenAI in Action- Case Study 1

09:40-10:10

GenAI in Action- Case Study2

10:10-10:25

GenAI Accelerates Digital Transformation in Insurance-Demo 1

10:25-10:40

GenAI Accelerates Digital Transformation in Insurance-Demo 2

10:40-11:10

Networking Coffee Break

11:10-11:40

AI Experts' Panel: How to Get Started with GenAI-A Framework for the Insurance Industry

11:40-12:10

Panel: From Hype to Reality: the Transformative Role of Large Language Models (LLMs) in Insurance

12:10-12:40

Panel: Effective AI Governance in Insurance: Navigating Compliance and Risks in the GenAI Age

12:40-14:00

Networking Luncheon *

Data-Driven Transformation

14:00-14:05

Chairman's Address

14:05-14:35

How to Best Leverage Data- Data Transformation Journey Story 1

14:35-15:05

How to Best Leverage Data- Data Transformation Journey Story 2

15:05-15:35

Unlocking New Growth with Health AI and Advanced Analytics

15:35-16:05

Networking Coffee Break

16:05-16:20

From Data to Insights-Demo 1

16:20-16:35

From Data to Insights-Demo 2

16:35-17:05

Panel: Transforming Insurance with Data and Analytics: The Impact of Unlocking Valuable Data for Profitable Growth

17:05-17:35

Panel: Capitalizing on Data -The Age of IoT and Connectivity

17:35-17:40

Closing Remark of Day 2


08:00-09:00

Registration & Morning Hour

Data and GenAI

For Customer Growth

09:10-09:40

Redefining Insurance and the Customer Relationship through Technology

09:40-10:10

Hyper-Personalization in Insurance: Leveraging Big Data and AI for Customized Products and Services

10:10-10:40

Digital First Engagement in Insurance: the Power of a Digitally Enabled Customer Experience

10:40-11:10

Networking Coffee Break

11:10-11:40

AI Unleashed: How Generative AI will Revolutionize CX in Insurance

11:40-12:10

Panel: Seamless Omnichannel Experience: How Unified Customer Interactions Transform the Insurance Experience

12:10-12:40

Panel: Customer-Centric Innovation for Lasting Loyalty: Transforming Customer Experience by leveraging Digital, Data and Beyond

12:40-14:00

Networking Luncheon *

Digital Distribution

14:00-14:05

Chairman's Address

14:05-14:35

Beyond Distribution: The Evolving Role of Aggregators in the Insurance Ecosystem

14:35-15:05

Panel: Digital Distribution in Insurance: the Latest Technologies and Trends to Fuel Distribution

15:05-15:35

Panel: Amplifying Outcomes: Utilizing Digital Solutions in Brokers and Agencies

15:35-16:05

Networking Coffee Break

16:05-16:35

Innovations in Underwriting: What will Underwriting Look Like in 10 Years?

Future Claims and Underwriting

16:35-17:05

Digital Claims: Driving Efficiency and Customer Satisfaction

17:05-17:35

Panel: Revolutionizing Insurance: Unleashing GenAI and Emerging Technologies for Underwriting and Claims Excellence

17:35-17:40

Closing Remark of Day 2


08:00-09:00

Registration & Morning Hour

Digital Frontiers

Emerging Tech

09:00-09:10

Chairman's Address

09:10-09:25

Emerging Technologies, New Possibilities: blockchain/Web 3/Low-Code/Metaverse/Quantum Computing /Wearables/Telematics/Mixed Reality- Demo 1

09:25-09:40

Emerging Technologies, New Possibilities: blockchain/Web 3/Low-Code/Metaverse/Quantum Computing /Wearables/Telematics/Mixed Reality- Demo 2

09:40-09:55

Emerging Technologies, New Possibilities: blockchain/Web 3/Low-Code/Metaverse/Quantum Computing /Wearables/Telematics/Mixed Reality- Demo 3

09:55-10:25

The Visionary Panel: the Top Technology Trends in Insurance to look at in the Next 3 Years

10:25-10:55

Networking Coffee Break

Partnering for Success

10:55-11:25

Open Insurance: Unleashing the Power of Ecosystems- Case Study 1

11:25-11:55

Fostering Innovation through Collaboration in Insurers- Case Study 2

11:55-12:25

Panel: Accelerating Innovation through Partnerships-Unlocking Collaborative Power for Scalable Insurance Innovation

12:25-12:55

Panel: Embedded Insurance and Ecosystems: Thriving in an Open API Economy

12:55-14:00

Networking Luncheon *

The New Insurers

14:00-14:05

Chairman's Address

14:05-14:35

The Role of Insurers in the Digital Platform Economy

14:35-15:05

The Future of Travel Insurance: Transforming into Trusted Companions with Technologies

15:05-15:35

The Reinsurer of Tomorrow: Innovate for a New and Digital World

15:35-16:05

Panel: From Risk Transfer to Risk Prevention: Transform Insurance Values through Digital Technologies

16:05-16:35

Networking Coffee Break

16:35-17:05

Panel: Digital Enabled, Future Ready: Building a Digital-Driven and Resilient Life Insurer

17:05-17:35

Panel: Reimagining Health Insurance: Unlock New Growth with HealthTech, Advanced Analytics and AI

17:35-18:05

Panel: Navigating the Digital Shift: How General Insurers can Adapt to New Market Realities?

18:05-18:10

Closing Remark of Day 2


Interactive Lunch Roundtables

- Insurers only, Invited only - 10-15 members for each roundtable - Director level or above - Exclusive Sponsor for each roundtable* Note: 1. The topics and number of roundtables are subject to change for better discussion, and the organizer keeps the right to do so. 2. Invitation will be distributed around 1 month before the event. 3. A roundtable less than 10 members will be cancelled.
12:50-14:00

Dec. 16th Networking Luncheon

Roundtable 1: The CXO Roundtable- the Top-Level Design for Insurers' Digital Transformation BlueprintRoundtable 2: New Generation Transformation: Current Tech Trends in the Insurance IndustryRoundtable 3: Staying Competitive: How Continuous Innovation can be Possible for InsurersRoundtable 4: How to Future Proof Your Business and Digitise Your CapabilitiesRoundtable 5: Fostering Growth and Innovation: Enabling a Digital Native Culture across the Company’s EcosystemRoundtable 6: Digital Transformation and the Legacy of InsuranceRoundtable 7: Bridging the Talent Gap for Successful Digital Transformation in InsuranceRoundtable 8: Steering towards Digital Transformation in Insurance amidst the Rising Age of AI & GenAIRoundtable 9: Reimaging Customer Relationship: Building the Seamless and Digital Customer Journey with Human TouchRoundtable 10: Collaborating for Growth- Building Leading and Technology-Enabled Ecosystems for Insurance
12:50-14:00

Dec. 17th Networking Luncheon

Roundtable 1: Accelerating GenAI Adoption: How Generative AI can Accelerate the Digital Transformation of the Insurance IndustryRoundtable 2: Enhancing Insurer Success: the Latest CX Trends in InsuranceRoundtable 3: Unlock the Value of Right Data and Insightful AnalyticsRoundtable 4: Prepare for the Next Generation: Winning the Hearts of Gen ZRoundtable 5: Insurance Products Innovation in the Digital AgeRoundtable 6: Leveraging Technologies and Partnerships in Distribution: the Future of SellingRoundtable 7: The Future of Brokers: Evolving in the Digital Age and with the Changing Customer NeedsRoundtable 8: Bridging the Protection Gap: Underwriting Emerging Risks with Evolving Technologies and Digital SolutionsRoundtable 9: Elevating Claims Experience with Digital and New TechnologyRoundtable 10: The Future of Underwriting: the Key Imperatives for InsurersRoundtable 11: The Future of Motor Insurance : Trends and InnovationsRoundtable 12: From Insurers to Carers: the Changing Values of Health Insurance Powered by Technology

Amplify Insurers' Achievements

08:00-18:10

Transformation Alley

A high-traffic area for insurers to showcase their successful digital transformation products/projects/journeys with a poster/Booth/innovative space/TV

Building Tech Ecosystems

08:00-18:10

Demo Corner

A high-traffic area for insurtechs/tech vendors to demonstrate their innovative digital technologies/products/solutions with a desk and a TV
08:00-18:10

Exhibition

Booth in the high-traffic networking space