Registration & Morning Hour

Data and GenAI

For Customer Growth

Chairman's Address

Mr. Siddhaarth (Sidd) Iyer, Head - Digital & CX (CDO), GIG Gulf

The Lemonade Crypto Climate Coalition - Protecting farmers from climate change using blockchain

Mr. Dimitri Fischler, Lemonade Foundation - Strategy and Operations Lead, Lemonade

Roads Re-imagined

Ms. Tamaryn Cogill, Chief Operating Officer, Vitality Drive International, Vitality Global

Digital First Engagement in Insurance: the Power of a Digitally Enabled Customer Experience

Ms. Hannah Zhu, Chief Strategy Officer, Overseas Insurtech, OneConnect

Networking Coffee Break

Navigating the Future of Insurance: Balancing Customer-Centricity with Digital Transformation

Ms. Azra Farheen, Ex-Head of Operations, YAS Takaful

Panel: Seamless Omnichannel Experience: How Unified Customer Interactions Transform the Insurance Experience

Moderator:
· Mr. Piyush Dubey, Partner, Middle East, Kearney

Panelists:
· Mr. Saurabh Saran, Executive Director, Capstone Insurance
· Mr. Prashant Vinod, Executive Director - Digital Hub, Tawuniya
· Mr. Varghese Skariah,Group Data Director, LIVA Group
· Mr. Evan Wu, Chief Product Officer, Overseas Insurtech, OneConnect
· Mr. Vinodkumar Iyer, CEO, iNube

Panel: Customer-Centric Innovation for Lasting Loyalty: Transforming Customer Experience by leveraging Digital, Data and Beyond

Moderator:
· Ms. Zein Shiyyab, Chief Corporate Services and Technology Officer, Trust Holding

Panelists:
· Dr. Salaheldin Mahmoud, Officer Medical Operations - Medical Department, Al Sagr National Insurance Company (ASNIC)
· Prof. Jossy Peter Muttath, Coordinator Insurance Programs, Christ University, Bangalore
· Mr. Abdeali Merchant, Ex HOD
· Mr. Mohanned Alsaab, CEO - Meena Health, Tawuniya

Networking Luncheon *

Digital Distribution

Chairwoman's Address

Ms. Zein Shiyyab, Chief Corporate Services & Technology Officer, Trust Holding

Panel: Digital Distribution in Insurance: the Latest Technologies and Trends to Fuel Distribution

Moderator:
· Mr. Piyush Dubey, Partner, Middle East, Kearney

Panelists:·
· Mr. Simon Price, Head of Life & Health Takaful, SALAMA - Islamic Arab Insurance Company
· Mr. Saranjeet Sahni, Head of Partnerships (Brokers, Banks, Dealerships and Affinities), GIG Gulf
· Mr. Muhammad Junaid Khan, Vice President - Partnerships, Watania Takaful
· Mr. Neeraj Malhotra, CEO, AccelTree Software
· Mr. Ashish Kumar Singh, Senior Vice President - Head of Bancassurance & Affinity, Sukoon Insurance
· Mr. Mangesh Vaitla, Co-Founder & Executive Director, C2L BIZ Solutions

Panel: Amplifying Outcomes: Utilizing Digital Solutions in Brokers and Agencies

Moderator:
· Ms. Lilia Mokhtari, Head of Multinational Client Relationships, MetLife

Panelists:
· Dr. Ravi Seshadri, Strategic Advisor- Insurance and insurtech and Academician
· Mr. Ehab Hatem, Head of Omnichannel, Misr Life Insurance
· Mr. Anand Kumtekar, Vice President, New Age Insurance Brokers
· Mr. Moein Nikpour, Chief Growth and Strategy Officer, BimeBazar
· Mr. Uzeel Ur Rehman, Head of Growth, Finmaal

Networking Coffee Break

Digital Revolution in UW & Claims

Dr. Syed Asif Hussain, Senior Vice President- Chief Underwriting & Claims Officer, Tata AIA Life Insurance

Future Claims and Underwriting

Digital Claims: Driving Efficiency and Customer Satisfaction

Mr. Soumendu Das, Asst. General Manager - Commercial Underwriting, Dhofar Insurance Company

Panel: Revolutionizing Insurance: Unleashing GenAI and Emerging Technologies for Underwriting and Claims Excellence

Moderator:
· Mr. Soumendu Das, Asst. General Manager - Commercial Underwriting, Dhofar Insurance Company

Panelists:
· Dr. Prashaant G, Head - Health Insurance, Takaful Oman Insurance SAOG
· Mr. Abdulrahman AlDakhil Allah, Chief Technical Officer, United Cooperative Assurance
· Mr. Jude Jr Chikezie, Director, Curacel
· Mr. Kumar Utpal, Regional Vice President, EMEA, Neutrinos

Closing Remark of Day 2