- Agenda -


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Walk Together, Not Alone

· Expand your network with over 1,500 international, regional, and local executives, entrepreneurs, and innovators across the MENA region.· Connect with 900+ decision-makers from the insurance industry across 60+ countries.· Broaden your professional horizon by engaging with a diverse group of experts and peers.

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Meet and Converse with Industry Leaders

· Engage with 350+ CXOs from the insurance sector.· Connect directly with over 70% of decision-makers attending the event.

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Learn from the Best to Become the Best

· Discover the latest trends, future opportunities, and cutting-edge solutions in digital insurance.· Hear from global and regional pioneers, as well as leading players in digital insurance.· Gain insights into top digital transformation practices and key lessons learned.

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From Talk to Action

· Hear real-world digital transformation stories from insurers that you can apply to your own organization.· Take home practical knowledge, successful use cases, and valuable insights to drive tangible results in your office.



08:00-09:00

Registration & Morning Hour

09:00-09:10

Opening Address by Digital Insurance

09:10-09:20

Welcome Address & Chairman's Address

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Lead through Change

09:20-09:50

Panel: The Future of Digital Transformation: Unlocking Opportunities and Innovation in the MENA Insurance Market

Moderator:· Confirming and not availablePanelists:· Mr. Ayman Y. AL-Ajmi, Group Chairman & Chief Executive Officer, Braxtone Group· Ms. Ebtehal Tantawy, Chief Officer, Enterprise Project Management, AXA Egypt· Open for C-Suite only
09:50-10:20

The CEO Panel: Lead the Change and Drive Growth in the Digital Age

Moderator:· Mr. Philip Story, Chairman, DIFC Insurance Association & Senior Executive Officer & Head of Distribution EMEA, Investors Trust AssurancePanelists:· Open for CEOs only
10:20-10:50

Reimagining Insurance: Embracing Digital Transformation for a Smarter, More Resilient Future

Open for Presenting Sponsor
10:50-11:20

Networking Coffee Break

11:20-11:50

The CIO/CTO/CDO Panel: Building a Digital-First Enterprise and Unlocking the Power of AI

Moderator:· Confirming and not availablePanelists:· Mr. Arsalan Iqbal, Head of Technology, GIG Gulf· Mr. Anup Dhingra, Managing Director - FINPRO® India, Middle East, Africa (IMEA), Marsh· Open for CIO/CTO/CDOs only
11:50-12:20

Accelerating Digital Transformation in MENA’s Insurance Industry: Strategies for Innovation, Agility, and Customer-Centric Growth

Kept, not Available
12:20-14:00

Networking Luncheon

14:00-14:05

Chairman's Address

Mr. Abdullah Faisal Biary, Chief Information Security Officer, United Cooperative Assurance
14:05-14:35

Reshape Insurance with AI

Kept, not available
14:35-15:05

The Recipe to be Successful in Insurance Digital Transformation

Kept, not available
15:05-15:35

Panel: Execution Excellence in Large-Scale Change: Ensuring a Smooth Transition to Modern Insurance Technologies in MENA

15:35-16:05

Networking Coffee Break

16:05-16:35

Panel: Operational Excellence: Refining Operation in Insurance through Digital Transformation and Process Optimization

Panelists:· Mr. Rizwan Munir, Director Partnerships & Ecosystem, Tawuniya
16:35-17:05

Panel: Climate Change and ESG: a Roadmap for Sustainable Insurance Powered by Technology

17:05-17:35

Panel: Employee Experience & Digital Culture – Empowering teams to drive transformation from within

17:35-18:15

"Digital Insurance Award 2025 (MENA Region)" Ceremony - Celebrating Global Excellence in Insurance Digital Transformation

As one of the leading global events for the insurance industry, Digital Insurance is dedicated to fostering the advancement of digital transformation within the sector. This platform highlights the significant achievements insurers, reinsurer, brokers, insurtechs, and all other digital partners have made, which have driven insurance digital transformation, by honoring the trailblazing pioneers, innovators, and leaders.In 2025, Digital Insurance is proud to introduce the "Digital Insurance Award 2025 (MENA Region)", a prestigious global recognition celebrating the leaders at the forefront of insurance digital transformation in the MENA region.
18:15-18:20

Closing Remark of Day 1


08:00-09:00

Registration & Morning Hour

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Mastering Data & AI

09:00-09:10

Chairman's Address

09:10-09:40

Next-Generation AI Innovation in Insurance Policy Design

Dr. Amir Safari, Acting-Director General, Innovation and Development of Modern Businesses, Central Insurance of Iran (Insurance Regulatory and Supervisory Authority)
09:40-10:10

Data and AI in Action - Story - Enhancing Operational Efficiency in Insurance with AI-Powered Process Optimization

Ms. Zein Shiyyab, Chief Corporate Services and Technology Officer, Trust Holding
10:10-10:20

Data and AI in Action- Demo 1 Advanced Data Analytics for Predicting and Mitigating Climate-Related Risks in MENA

10:20-10:50

Networking Coffee Break

10:50-11:20

Cloud-Based AI Solutions for Scalable and Flexible Insurance Operations in MENA

11:20-11:50

Panel: Mastering and Scaling AI Adoption in Insurance: Strategic Insights for CIOs and Tech Leaders

11:50-12:20

Panel: Rewrite the Rules: Mastering the Forces of Generative and Agentic AI to Redefine Insurance Innovation

12:20-14:00

Networking Luncheon *

14:00-14:05

Chairman's Address

14:05 - 14:35

Blockchain and Smart Contracts in MENA: Transforming the Future of Insurance

14:35 - 15:05

How to Master Data & AI

Mr. Gurps Khaira, Keynote Speaker for Cybersecurity, Digital Transformation and Change Management Events
15:05-15:35

How AI is Reshaping Enterprise Software and IT in Insurance

Mr. Arsalan Iqbal, Head of Technology, GIG Gulf
15:35 - 16:05

Networking Coffee Break

16:05-16:35

Panel: The Future of Life Insurance: Embracing AI, Automation, and Personalization

Panelists:· Mr. Aman Pal Singh, Founder & CEO, B4E Insurtech
16:35-17:05

Data Visionary Panel: Leveraging Data to Drive Success, Streamline Processes & Unlock Possibilities

17:05-17:10

Closing Remark of Day 2


08:00-09:00

Registration & Morning Hour

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Being Customer Centric

09:00-09:10

Chairman's Address

09:10-09:40

Redefining Insurance Customer Relationship and Experience in the Age of Digital Transformation- Trends and innovations

Mr. Soumendu Das, Asst. General Manager - Commercial Underwriting, Dhofar Insurance Company
09:40-10:10

Customer-Centric Motor Insurance in MENA: Personalizing Coverage Based on Driving Behavior

10:10-10:40

Personalization at Scale – Leveraging data and AI to create hyper-personalized customer journeys

10:40-11:10

Networking Coffee Break

11:10-11:20

Being Customer Centric-Demo 1

11:20-11:50

Panel: From Core Systems to Customers: bridging the gap with digital platforms

Panelists:· Ms. Zein Shiyyab, Chief Corporate Services and Technology Officer, Trust Holding· Mr. Troy Barnes, Transformation Practitioner and Thought Leader
11:50-12:20

Panel: Reimagining Insurance Operations: How Digital, Tech & AI Are Transforming Underwriting, Claims & Fraud Management

Panelists:· Dr. Partha Panda, Senior Vice President - Head of Claims (Medical, Life, Motor & Commercial), Abu Dhabi National Insurance Company (ADNIC)
12:20-14:00

Networking Luncheon *

14:00-14:05

Chairman's Address

14:05-14:35

From Friction to Delight: How Insurers can Use Design Thinking to Improve Customer Interactions

14:35-15:05

AI-Powered Claims Automation: Streamlining the Insurance Process with Real-Time Data

Mr. Troy Barnes, Transformation Practitioner and Thought Leader
15:05-15:35

Panel: Building a Customer-Centric Culture: The Key to Success in a Digital-First Insurance World

Panelists:· Mr. Muhammad Zeeshan Haider, Head of Marketing & Communications, Al Wathba Insurance· Ms. Sonal Dawda, Head of Marketing & Corporate Communications, Dubai National Insurance and Reinsurance (P.S.C.)
15:35-16:05

Networking Coffee Break

16:05-16:35

Panel: LeveragingTechnologies and Partnerships in Distribution: the Future of Selling

Panelist:· Mr. Rizwan Munir, Director Partnerships & Ecosystem, Tawuniya
16:35-17:05

Panel: Building an Insurance Brand for the Future: Marketing to Gen Z and Millennial Consumers in MENA

Moderator:· Mr. Muhammad Zeeshan Haider, Head of Marketing & Communications, Al Wathba Insurance
17:05-17:10

Closing Remark of Day 2


08:00-09:00

Registration & Morning Hour

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Committing to Innovation

09:00-09:10

Chairman's Address

Mr. Gurps Khaira, Keynote Speaker for Cybersecurity, Digital Transformation and Change Management Events
09:10-09:40

The Power of Innovation - Emerging Technologies Transforming Middle East Insurance Industry

09:40-10:10

Redefining Global Health Insurance Through Value-Based Care

10:10-10:20

Revolutionizing Insurance: Demo 1

10:20-10:30

Revolutionizing Insurance: Demo 2

10:30-10:40

Revolutionizing Insurance: Demo 3

10:40-11:10

Networking Coffee Break

11:10-11:40

Simplifying IT for Better Experiences in Insurance

11:40-12:10

Building a Digital Insurance Ecosystem: Collaboration Between Insurers, Insurtechs, and Tech Vendors

12:10-14:00

Networking Luncheon *

14:00-14:05

Chairwoman's Address

Dr. Amany Elmahy, Chief Executive, Misr Insurance Company & Chief Country Officer, AIWA under AIO
14:05-14:35

Navigating the Climate Crisis: Safeguarding the Himalayan Region through Innovation and Insurance in a Dynamic World

Dr. Indra R. Subedi, Chief Strategy & Planning Officer (CSPO), IME Life Insurance
14:35-15:05

How should IT Power Business Innovation in Insurance

15:05-15:35

Redefining Health Insurance in the Digital Age: From Payer to Tech-Enabled Partner in Holistic Well-Being

15:35-16:05

Networking Coffee Break

16:05-16:35

Panel: Cybersecurity Challenges in MENA’s Digital Insurance Landscape and Key Technological Trends Shaping Cyber Defense

Moderator:· Mr. Gurps Khaira, Keynote Speaker for Cybersecurity, Digital Transformation and Change Management EventsPanelists:· Dr. Tim Nedyalkov, Global Cybersecurity and AI Security Expert
16:35-17:05

Panel: Women in Technology: Navigating Power Dynamics: Strategies for Success

Panelists:Ms. Zein Shiyyab, Chief Corporate Services and Technology Officer, Trust Holding
17:05-17:10

Closing Remark of Day 2