08:00-09:00
Registration & Morning Hour
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Building Digital Capabilities
09:00-09:10
Welcome Address & Chairman's Address
09:10-09:40
From AI Experimentation to Everyday Use: What We Learned Putting AI into Real Insurance Operations
09:40-10:10
Our Digital Journey: From First Transformation Projects to Real Business Change
10:10-10:40
Modernising the Technology Stack: Rebuild the Foundations Without Disrupting the Business
11:10-11:20
AI in Action - From Customer Request to Automated Insurance Service
11:20-11:30
Unlocking Data Value: How Insurers Are Turning Information into Better Decisions
11:40-12:10
Panel: AI in Practice: Where Is AI Already Delivering Value for Insurers?
12:10-12:40
Panel: What Does a Scalable Digital Foundation Look Like in Practice?
14:05 - 14:35
Connecting the Enterprise: How APIs, Platforms and AI Are Changing the Way Insurance Systems Work Together
14:35-15:05
Generative AI in Action: How We Moved Beyond the Chatbot to Real Business Use Cases
15:05-15:35
Securing the Digital Insurer: How We Are Managing Cyber Risk, AI Risk and Operational Resilience in a More Connected Insurance Business
16:05-16:35
Building the Data Foundation for AI: How We Turned Fragmented Data into AI-Ready Information
16:35-17:05
Panel: Build, Buy or Partner? How Are Insurers Making AI and Technology Investment Decisions in Practice?
17:05-17:35
Panel: The Future Workforce: How Human Expertise and Intelligent Automation Will Work Together