- Agenda -


Walk Together, Not Alone

· Expand your network with over 1,500 international, regional, and local executives, entrepreneurs, and innovators across the MENA region.· Connect with 900+ decision-makers from the insurance industry across 60+ countries.· Broaden your professional horizon by engaging with a diverse group of experts and peers.

Meet and Converse with Industry Leaders

· Engage with 350+ CXOs from the insurance sector.· Connect directly with over 70% of decision-makers attending the event.

Learn from the Best to Become the Best

· Discover the latest trends, future opportunities, and cutting-edge solutions in digital insurance.· Hear from global and regional pioneers, as well as leading players in digital insurance.· Gain insights into top digital transformation practices and key lessons learned.

From Talk to Action

· Hear real-world digital transformation stories from insurers that you can apply to your own organization.· Take home practical knowledge, successful use cases, and valuable insights to drive tangible results in your office.


08:00-09:00

Registration & Morning Hour

09:00-09:10

Opening Address by Digital Insurance

09:10-09:20

Welcome Address & Chairman's Address

Lead through Change

09:20-09:50

Panel: The Future of Digital Transformation: Unlocking Opportunities and Innovation in the MENA Insurance Market

· Open for C-Suite only
09:50-10:20

The CEO Panel: Lead the Change and Drive Growth in the Digital Age · Open for CEOs only

10:20-10:50

Reimagining Insurance: Embracing Digital Transformation for a Smarter, More Resilient Future

Open for Presenting Sponsor
10:50-11:20

Networking Coffee Break

11:20-11:50

The CIO/CTO/CDO Panel: Building a Digital-First Enterprise and Unlocking the Power of AI

· Open for CIO/CTO/CDOs only
11:50-12:20

Accelerating Digital Transformation in MENA’s Insurance Industry: Strategies for Innovation, Agility, and Customer-Centric Growth

Kept, not Available
12:20-14:00

Networking Luncheon

14:00-14:05

Chairman's Address

14:05-14:35

Reshape Insurance with AI

Kept, not available
14:35-15:05

The Recipe to be Successful in Insurance Digital Transformation

Kept, not available
15:05-15:35

Panel: Execution Excellence in Large-Scale Change: Ensuring a Smooth Transition to Modern Insurance Technologies in MENA

15:35-16:05

Networking Coffee Break

16:05-16:35

Panel: Operational Excellence: Refining Operation in Insurance through Digital Transformation and Process Optimization

16:35-17:05

Panel: Climate Change and ESG: a Roadmap for Sustainable Insurance Powered by Technology

17:05-17:35

Panel: Shaping a Digital-First Workforce: Leading through Change

17:35-18:15

"Digital Insurance - Insurer Leader of 2025 (MENA Region)" Award Ceremony - Celebrating Global Excellence in Digital Transformation

As one of the leading global events for the insurance industry, Digital Insurance is dedicated to fostering the advancement of digital transformation within the sector. This platform highlights the significant achievements insurers have made in their digital journeys, while honoring the trailblazing pioneers, innovators, and leaders driving change.In 2025, Digital Insurance is proud to introduce the "Digital Insurance - Insurer Leader of 2025 (MENA Region)" award, a prestigious global recognition celebrating insurers at the forefront of digital transformation in the MENA region.
18:15-18:20

Closing Remark of Day 1


08:00-09:00

Registration & Morning Hour

Mastering Data & AI

09:00-09:10

Chairman's Address

09:10-09:40

Accelerating Insurance Digital Transformation with Data, AI and Automation

09:40-10:10

Data and AI in Action- Story Enhancing Operational Efficiency in Insurance with AI-Powered Process Optimization

10:10-10:20

Data and AI in Action- Demo 1 Advanced Data Analytics for Predicting and Mitigating Climate-Related Risks in MENA

10:20-10:30

Data and AI in Action- Demo 2

10:30-11:00

Networking Coffee Break

11:00-11:30

Cloud-Based AI Solutions for Scalable and Flexible Insurance Operations in MENA

11:30-12:00

Panel: Mastering and Scaling AI Adoption in Insurance: Strategic Insights for CIOs and Tech Leaders

12:00-12:30

Panel: Rewrite the Rules: Mastering the Forces of Generative and Agentic AI to Redefine Insurance Innovation

12:30-14:00

Networking Luncheon *

14:00-14:05

Chairman's Address

14:05 - 14:35

Blockchain and Smart Contracts in MENA: Transforming the Future of Insurance

14:35 - 15:05

AI-Powered Claims Automation: Streamlining the Insurance Process with Real-Time Data

15:05-15:35

Panel: Telematics and IoT for Real-Time Monitoring and Usage-Based Insurance

15:35 - 16:05

Networking Coffee Break

16:05-16:35

Panel: The Future of Life Insurance: Embracing AI, Automation, and Personalization

16:35-17:05

Data Visionary Panel: Leveraging Data to Drive Success, Streamline Processes & Unlock Possibilities

17:05-17:35

Panel: Cybersecurity Challenges in MENA’s Digital Insurance Landscape and Key Technological Trends Shaping Cyber Defense

17:35-17:40

Closing Remark of Day 2


08:00-09:00

Registration & Morning Hour

Being Customer Centric

09:00-09:10

Chairman's Address

09:10-09:40

Redefining Insurance Customer Relationship and Experience in the Age of Digital Transformation- Trends and innovations

09:40-10:10

Customer-Centric Motor Insurance in MENA: Personalizing Coverage Based on Driving Behavior

10:10-10:40

Personalization at Scale – Leveraging data and AI to create hyper-personalized customer journeys

10:40-11:10

Networking Coffee Break

11:10-11:40

Customer-Centric Insurance Products: Designing Offerings That Cater to the Diverse MENA Market

11:40-12:10

Panel: From Core Systems to Customers: bridging the gap with digital platforms

12:10-12:40

Panel: The Next Frontier in Customer Experience: 2025 and Beyond

12:40-14:00

Networking Luncheon *

14:00-14:05

Chairman's Address

14:05-14:35

From Friction to Delight: How Insurers can Use Design Thinking to Improve Customer Interactions

14:35-15:05

The Role of Digital Wallets in Enhancing Insurance Payments and Customer Convenience in MENA

15:05-15:35

Panel: Building a Customer-Centric Culture: The Key to Success in a Digital-First Insurance World

15:35-16:05

Networking Coffee Break

16:05-16:35

Panel: Digital First: How Insurers Can Create Seamless, Omni-Channel Customer Journeys to drive growth

16:35-17:05

Panel: Building an Insurance Brand for the Future: Marketing to Gen Z and Millennial Consumers in MENA

17:05-17:35

Panel: Revolutionizing Bancassurance: Reaping the Benefits of Digital Transformation

17:35-17:40

Closing Remark of Day 2


08:00-09:00

Registration & Morning Hour

Transforming Health Insurance

09:00-09:10

Chairman's Address

09:10-09:40

Regulatory Challenges and Digital Health Insurance Compliance in MENA

09:40-10:10

Redefining Global Health Insurance Through Value-Based Care

10:10-10:20

Revolutionizing Health Insurance: Demo 1 Using Predictive Analytics and AI to Address Health Risks in MENA’s Growing Health Crisis

10:20-10:30

Revolutionizing Health Insurance: Demo 2 Smart Contracts in Health Insurance: Automating Policy Activation and Claims Payouts

10:30-11:00

Networking Coffee Break

11:00-11:30

The Future of Group Health Insurance in MENA: Digitally Enhanced Employee Benefits

11:30-12:00

Panel: Building a Digital Health Ecosystem: Collaboration Between Insurers, Providers, and Tech Vendors

12:00-12:30

Panel: Wellness Programs and Preventive Care: Shaping the Future of Health Insurance in MENA

12:30-14:00

Networking Luncheon *

14:00-14:05

Chairman's Address

14:05-14:35

Mobile Health Apps: Delivering Health Insurance to Consumers' Fingertips

14:35-15:05

Real-Time Health Monitoring: How Wearables are Reshaping MENA’s Insurance Policies

15:05-15:35

Building Customer Trust in Digital Health Insurance: Transparency and Data Security

15:35-16:05

Networking Coffee Break

16:05-16:45

Panel: The Role of Behavioral Science in Health Insurance: Shaping Customer Decisions Through Digital Tools

16:35-17:05

Panel: Creating a Seamless Customer Journey: Integrating Health Insurance with Digital Health Ecosystems

17:05-17:35

Panel: AI in Health Insurance: Automating Claims and Underwriting for Faster Service

17:35-17:40

Closing Remark of Day 2


Digital Insurance- Insurer Leader of 2025 (MENA Region)

Celebrating Global Excellence in Digital TransformationAs one of the leading global events for the insurance industry, Digital Insurance is dedicated to fostering the advancementofdigital transformation within the sector. This platform highlights the significant achievements insurers have made intheirdigital journeys, while honoring the trailblazing pioneers, innovators, and leaders driving change.In 2025, Digital Insurance is proud to in···

Interactive Lunch Roundtables

- Insurers only, Invited only- 10-15 members for each roundtable- Director level or above- Exclusive Sponsor for each roundtable* Note:1. For invited guests, please select more than 3 roundtables and we will allocate the seats around 2-3 weeks before theeventto confirm which roundtable(s) we wish you to be in.2. A roundtable less than 10 members will be cancelled.

Transformation Alley

Welcome to Transformation Alley, the vibrant heart of Digital Insurance MENA 2025. This dynamic space is dedicatedto showcasing the most innovative digital transformation journeys and solutions from leading insurers and techproviders across the region. Here, you'll find cutting-edge products, projects, and technologies that are reshapingthe insurance landscape.With live demos, interactive booths, and compelling poster presentations, T···

We Want to Buy - Program for Insurers

The digital transformation journey is a complex, ever-evolving endeavor that no organization can navigate alone.This also rings true for insurance companies, which are facing immense technological changes.As a top global event for insurers to transform, Digital Insurance is committed to helping insurers to transform.We are excited to introduce one program, "We Want to Buy" , designed to assist insurers in identifying suitabledig···

Demo Corner

Welcome to the Demo Corner, where innovation meets technology in the heart of Digital Insurance MENA 2025.This high-traffic area is a showcase for InsurTechs and tech vendors presenting their latest digital technologies,products, and solutions that are revolutionizing the insurance industry.In the Demo Corner, you'll experience live, hands-on demonstrations of cutting-edge tools and solutions that areempowering insurers to streamline ···

Exhibition

Welcome to the Exhibition at Digital Insurance MENA 2025, the epicenter of innovation and networking! Located ina high-traffic area within the event, the Exhibition is where industry leaders, solution providers, and cutting-edgeInsurTechs come together to present their game-changing products, services, and solutions.Here, you'll discover a wide range of exhibits showcasing the latest in digital transformation, automation, AI, blockcha···