Topic introduction

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Personal profile

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Farid is a visionary Chief Digital Information Officer with extensive expertise in applying cutting-edge technologies in the insurance sector. With a deep understanding of artificial intelligence, he has been a pioneer in integrating large language models (LLMs) to transform core insurance functions. From enhancing customer service and claims processing to improving underwriting accuracy, Farid has led initiatives that leverage LLMs to drive efficiency and personalization across the insurance value chain. Known for bridging the gap between innovation and practical application, he is passionate about translating AI advancements from hype into real, measurable impact. Farid frequently shares insights on the transformative power of AI and its potential to reshape the future of insurance across the MENA region.