Topic introduction

---

Personal profile

---

Aon Raza is the Head of Transformation at Al Wathba Insurance, several years of experience in driving digital transformation within the insurance industry. His previous roles at Daman and Noor Takaful have equipped him with expertise in project management, portfolio management, and enhancing operational efficiency through innovative solutions. Aon has successfully led core insurance system implementations and spearheaded digital journey automation projects that significantly improved customer engagement.

Currently, Aon is focused on advancing AI-driven initiatives, particularly in Generative AI (LLM) and predictive analytics. His ongoing projects explore the use of these technologies in claims automation, underwriting, and personalized customer experiences. With a strong interest in leveraging AI to transform processes, Aon continues to push the boundaries of innovation in the insurance sector, aiming to create more efficient, data-driven solutions